GMS 200 Lecture 2: Chapter 2

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ahmed Mawashi

Document Summary

Develop rules of motion, standardized work implements, and proper working conditions for every job. Carefully select workers with the right abilities for the job. Carefully train workers and provide proper incentives. Motion study: science of reducing a job or task to its basic physical motions, Bureaucracy: an ideal, intentionally ration, and very efficient form of organization founded on principles of logic, order, and legitimate authority. Clear division of labor: jobs are well defined and workers become highly skilled at performing them. Clear hierarchy of authority: authority and responsibility are well defined for each position, and each position reports to a higher level. Formal rules and procedures: written guidelines direct behavior and decisions in jobs, and written files are kept for historical record. Impersonality: rules and procedures are impartially and uniformly applied, with no one receiving preferential treatment. Careers based on merit: workers are selected and promoted on ability, competency, and performance, and managers are career employees of the organization.