GMS 200 Lecture Notes - Lecture 8: Fiedler Contingency Model, Decision-Making, Social Skills

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ahmed Mawashi

Document Summary

Leadership: the process of inspiring others to work hard to accomplish important tasks. Contemporary leadership challenges: short time frames for accomplishing things, expectations for success on the first attempt, complex, ambiguous, and multidimensional problems, taking a long term view while meeting short term demands. Power: ability to get someone else to do something you want done or make things happen the way you want, should be used to influence and control others for the common good rather then personal satisfaction. Two sources of power: position power: based on a managers official status in the organizations hierarchy of authority, sources of position power: Reward power: ability to influence through a award e. g. give a bonus. Coercive power: ability to influence through punishment. Expert power: capacity to influence others because of ones knowledge. Referent power: capacity to influence others because they admire you and want to identify positively with you.