GMS 200 Lecture Notes - Lecture 1: Knowledge Worker, Firstline, Closed System

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Compromise effect - op. 2 is there merely for people to move to op. 3. Simpson"s paradox - an unexpected result that occurs when data is grouped together. Knowledge worker- someone whose mind is a critical asset to employers. Workforce diversity- describes the differences among workers. (gender, ethnicity, age etc) Prejudice- the display of negative, irrational attitudes towards members of diverse population. Globalization- worldwide interdependence of resource flows, product markets and business competition. Open system - transforms resource inputs into product outputs. Needs to interact with the environment to thrive and survive. General environment: composed of economic, legal-political, technological, socio-cultural, and natural environment conditions. Stakeholders- are the persons, groups, and institution directly affected by an organization. (ex: customers, suppliers, investors) Strategic positioning- an organization does different things or the same things in different ways from competitors. Management - process of planning, organizing, leading and controlling the use of resources to accomplish performance goals.