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Lecture 11

GMS 200 Lecture Notes - Lecture 11: Ethnocentrism, Proxemics

Global Management Studies
Course Code
GMS 200
Shavin Malhotra

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GMS Chapter 11
Reward Power - The ability to influence through rewards
Coercive Power - The ability to influence though punishment
Legitimate Power - The ability to influence through authority
Expert Power - The capacity to influence people because of specialized knowledge
Referent Power - The capacity to influence people because of their desire to identify personally with you
Visionary Leadership - People who have a clear sense of the future and an understanding of how to get there
Servant Leadership - Is a follower committed to helping others in their work
Leadership Style - The recurring pattern of behaviours exhibited by a leader
Classic Leadership Styles:
Autocratic Style - Acts in a command-and-control fashion
Human Relations Style - Emphasizes people over tasks
Laissez-faire Style - Displays a "do the best you can and don't bother me" attitude
Democratic Style - Emphasizes both tasks and people
Authority Decision - Made by the leader and then communicated to the group
Consultative Decision - Made by a leader after receiving information, advice, or opinions from group members
Group Decision - Made by group members themselves
Charismatic Leader - Develops special leader-follower relationships and inspires followers in extraordinary ways
Transactional Leadership - Uses tasks, rewards, and structures to influence and direct the efforts of others
Transformational Leadership - Is inspirational and arouses extraordinary effort and performance
Emotional Intelligence - The ability to manage our emotions in social relationships
Gender Similarities Hypothesis - Holds that males and females have similar psychological properties
Interactive Leadership - Strong communicators and act in a democratic and participative manner with followers
Moral Leadership - Is always "good" and "right" by ethical standards
Integrity - In leadership is honesty, credibility, and consistency in putting values into action
Authentic Leadership - Activates positive psychological states to achieve self-awareness and good self-regulation
Credible Communication - Earns trust, respect, and integrity in the eyes of others
Communication Channel - The pathway though which a message moves from sender to receiver
Nonverbal Communication - Takes place through gestures and body language
Filtering - The intentional distortion of information to make it appear most favourable to the recipient
Proxemics - Involves the use of space in communication
Electronic Grapevines - Use electronic media to pass information among members of social networks
Management by Wandering Around (MBWA) - Managers spend time to meet and talk with workers at all levels
Ethnocentrism - Considering one's culture superior to any and all others
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