GMS 200 Lecture Notes - Lecture 2: Continual Improvement Process, Quality Management, Total Quality Management

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: All

Document Summary

Develop rulers of motion, standardized work implements, and proper working conditions for every job. Carefully select workers with the rights abilities for the job. Support workers by carefully planning their work and removing obstacles. Science of reducing a job or task to its basic physical motions. Make results based compensation a performance incentive. Carefully select workers with the abilities to do these jobs. Train workers to perform jobs to the of their abilities. Train supervisors to support workers so they can perform jobs to the best of their ability. Foresight to complete a plan of action for the future. Organization to provide and mobilize resources to implement the plan. An ideal, intentionally rational, and very efficient form of organization. Careers based on merit: possible disadvantages of bureaucracy excessive paper work or red tape, slowness in handling problems, rigidity in the face of shifting needs, resistance to change, employee apathy. Behaviour management human resource approaches include .