GMS 401 Lecture Notes - Lecture 7: Operations Management, Material Requirements Planning, Production Function
16 Oct 2017
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Commercial, sales promotion, advertising: production/ operation: creates the product, e. g. Construction, maintenance: finance/accounting: tracks how well the organization is doing, pay bills and collects the money, e. g. A/r, a/p, cash control: supply chain , global network of organizations and activities that supplies a firm with goods or services, firms seldom create this value by themselves. Intangible: produced and consumed simultaneously no stored inventory, e. g. haircut, doctor, unique, high customer interaction, knowledge based, dispersed. Design of goods and services: what goods/ services should we offer, how should we design these, 2. Managing quality: how do we define quality, who is responsible for quality, 3. Process and capacity design: what process and capacity is required, what equip and tech is necessary for these processes, 4. Location strategy: where should we put the facility, what criteria to consider for location decision, 5. Layout strategy: how should we arrange facility, how large must facility be to meet plan, 6.
