GMS 401 Lecture Notes - Lecture 2: Geothermal Heating, Competitive Advantage, Self-Checkout

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Omid Jadidi

Document Summary

Lecture 2 chapter 2: productivity and operations strategies in a global environment. Managing assuring quality: essential in flying and maintaining operations where the emphasis is on safety, also important in dealing with customers and ticket counters employee motivation, all phases location of facilities. Able to sync the different products (for apple) The products value and how it is advertised. Competitive advantage: implies the creation of a system that has a unique advantage over competitors. The idea is to create customer value in an efficient and sustainable way. Pure forms of these strategies may exist, but operations managers will more likely be called on to implement some combination of them. Walmart competitive advantage offers a variety of products has low price give customers opportunity of choosing the most convenient channel to facilitate the purchase. Designed to prevent allergic reactions from the material used. Offer live satellite tv, free beverages and several in flight services at small additional charges.