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Class Notes for Hospitality/Tourism at Ryerson University


RYERSONHTM 402Richard WadeWinter

HTM 402 Lecture Notes - Market Research, Housing Tenure, Canadian Dollar

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Kotler, p shoemaker, s (2014) hospitality and tourism marketing (custom textbook) 10% presentation, 20% quality of writing and report organization, 50%
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RYERSONHTT 303Sonya GraciFall

HTT303 – Lecture Notes.docx

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Week 1 travel product distribution/travel patterns16/10/2011 2:30:00 pm. The way to make money is to make money for someone else. Life is not dress reh
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RYERSONHTT 303Michael HunterFall

HTT 303 Lecture Notes - Lecture 13: Air Miles, Watchmojo.Com, Customer Relationship Management

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It is a not-for-proit organizaion that administers the protecive travel industry act and the. This fund pays travelers when their holiday becomes a nig
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RYERSONHTL 507Gabor ForgacsFall

HTL 507 Lecture Notes - Lecture 1: Preventive Maintenance, Cost Accounting, Planned Maintenance

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The expected return is driven by two elements. A facility constructed with appropriate quality and good budget control should have predictable costs fo
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RYERSONHTT 303Michael HunterFall

HTT 303 Lecture Notes - Lecture 7: Vertical Integration, Horizontal Integration, Direct Market

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Week 7 hunter"s lecture november 3, 2015. Dis-economies of scale would mean: higher costs due to being too big, economies of depth, diagonal disintegra
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RYERSONHTT 303Michael HunterFall

HTT 303 Lecture Notes - Yacht Charter, Car Rental, Loyalty Program

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Why invented want repeat business(customer loyalty program) First ars created by sabre(11th thing they do is points) Giving away free seats(that you ma
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RYERSONHTF 100Brian HeasmanFall

HTF 100 Lecture Notes - Lecture 6: Thermocouple, Frozen Food, Giardiasis

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RYERSONHTF 100Brian HeasmanFall

HTF 100 Lecture 2: Sanitation and Safety

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Sanitation: the creation and maintenance of conditions that prevent food contamination or food- borne illness. Contamination: refers to the presence ge
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RYERSONHTT 202Tom GriffinFall

HTT 202 Lecture 2: Wk 2 Tourism Chapter 3,4,10

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Tourism is made up of many segments, the principal ones being transportation, accommodations, food service, shopping, travel arrangements, and activiti
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RYERSONHTT 202Tom GriffinFall

HTT 202 Lecture Notes - Lecture 1: Parasailing, Shortage, Pizza Hut

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Tourism is not just people sightseeing, visiting friends, and taking a vacation. But also people who are participating in a convention a business confe
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RYERSONHTF 100Brian HeasmanFall

HTF 100 Lecture Notes - Lecture 2: Hazard Analysis And Critical Control Points

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Haccp is an effective and efficient system for maintaining sanitary conditions in all types of food service operators. 7 steps of haccp (a. i. -s. m t.
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RYERSONHTH 102Chris GibbsFall

HTH 102 Lecture Notes - Lecture 1: Marketing Mix, Offshoring, Services Marketing

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Labour skills and expertise rentals: people are hired to perform work that a customer either cannot or choose not to do themselves. Rented goods servic
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