HTH 503 Lecture Notes - Lecture 7: Needs Assessment, Job Rotation, Programmed Learning

• School: Ryerson University
• Department: Hospitality and Tourism Management
• Course: HTH 503
• Professor: Amrita Bhalla

Document Summary

Onboarding: the process of integrating and acculturating new employees and knowledge to become successful and productive. Includes orientation, socialization, training and development activities: outcomes include: Greater retention, faster time to productivity, increased motivation, and engagement. Socialization: the continuing process by which an employee begins to understand and accept the values, norms, and beliefs held by others in the organization, involves turning outsiders into insiders, may have taken place even before employees join organization. Learning organization: an organization that has an enhanced capacity to learn, adapt, and change. Knowledge management: the ability to use people"s knowledge, that is, information stored in employees" heads. Human resource development (hrd: a function of human resource management that integrates the use of training and employee and career development efforts to improve individual, group, and organizational effectiveness. Employee training: companies compete in a global economy, global competition has forced companies to atten structures and reduce employees.