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Class 1 Perceptions.docx

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Ryerson University
Human Resources
MHR 405
Kristyn Scott

Chapter 3: Jan 10/2013 Perceiving Ourselves and Others Self-concept: it is contained in our memory, something we know about ourselves and it contains the beliefs and values we hold, when we‘re threatened, etc. This is where we define ourselves as a student, professor, niece, mother, etc. - it varies in complexity; some people have a vast amount of self-consistency and self- knowledge contains our roles go together which sometimes do not go together ie) someone doesn’t like animals yet they’re a veterinarian - we bring our self-knowledge to the organizational setting and we base our responsibilities and take on specific tasks based on how we perceive ourselves ie) having internal locus of control we blame our failures on ourselves while external locus of control is where people blame their failures on the environment Perception: ie) employment interview: our entry into organizational life; when we go into the interview process, immediately the interviewer is making judgements about us (how we speak, how we look, body language, etc.) based on their own filters (beliefs and judgements) to accept us or not. The interviewer process is full of bias Social Perception: Subject Characteristics: non-verbal communication and verbal communication (their tone, do they talk a lot, do they seem like they want to be there) Perceiver Variables: Perceptual biases: what I bring to the table, how I process information, and stereotypes (regardless of whether or not we endorse it, everyone knows the content of a stereotype; humans are lazy decision makers which can lead them to make attributions about people without getting to know them) Factors Affecting Perception • Filter: get information from all senses and we need to focus to certain information by picking and choosing what info we’re going to be paying attention to using our pre- existing perceptions, beliefs, wants, etc. • Past Experiences and Expectations • Needs and Interests: what interviewers do is try to think about what they need (qualifications about the new recruit). We tend to overlook someone who does not have these qualities even though they might be a perfect fit • Limited Information Processing (Cognitive Misers): making judgements quickly on the go and we often do not make the right decision through this method ie) seeing someone who does not talk a lot on the first day and assuming they are shy • Perceptual Biases and St
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