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Human Resources Management Ch 8

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Ryerson University
Human Resources
MHR 523
Margaret Yap

Chapter 8 Orientation & Training Employee orientation (onboarding) procedure for providing new employees with basic background info about organization & job - Handbook that covers company history, current mission, working hours, attendance expectations, vacations, holiday pay, payroll - Tour of company facilities & intro to supervisor & co-workers - Explain job procedures, duties, responsibilities Socialization ongoing process of instilling in all employees the prevailing attitudes, standards, values & patterns of behaviour expected by organization Reality shock results from discrepancy between what new employee expects from their new job & realities of it Special Orientation Situations: diverse workforce, mergers & acquisitions, union vs non-union employees, multi-location organizations, executives Problems with Orientation Programs: too much info in short time leading to overwhelmed employee, too many forms to fill, littleno orientation provided, HR info too broad, supervisory info too detailed Evaluation of Orientation Programs: employee reaction, socialization effects, costbenefit analysis Training process of teaching (currentnew) employees basic skillscompetencies that they need to perform their jobs 1. Training Need analysis requirement gaps they do not have from jo
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