MHR 523 Lecture Notes - Lecture 7: Job Evaluation, Plans, Canadian Human Rights Act

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Central tendency: a tendency to rate all employees in the middle pf the scale. Leniency or strictness bias: the problem that occurs when a supervisor tends to rate all employees either low or high. Appraisal bias: the tendency to allow individual differences, such as age, race, sex, to affect the appraisal ratings that these employees receive. Recent effect: based on the employee"s most recent performance only. Solutions to rater errors: understand the potential problems, train supervisors to minimize rater errors and reduce outside factors, such as union pressure and time constraints, chose or improve right appraisal tool, use multiple raters. It includes all forms of pay going to employees and arising from their employment. Indirect financial payments: like employer-paid insurance and vacations. Aligning total rewards with strategy: it means creating a compensation package such wages, incentives, and benefits) which produces the employee behaviours the firm needs to achieve its competitive strategy.

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