Jennifer is working on change within her organization and is looking at each process that the organization
engages in to redesign each from the start. What process is Jennifer engaging in?
The OD process starts with a heavy emphasis on diagnosing
forces for and against change
What are three of the four common targets of change?
processes, structure, technology
OD is defined as a system-wide application of what type of knowledge?
Research and practice have taught that survival and effectiveness require organizations to change
well before the crisis hits them