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Human Resources (1,155)
MHR 523 (473)
Lecture

Chapter 11.docx

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Department
Human Resources
Course
MHR 523
Professor
Elizabeth Carlson
Semester
Summer

Description
Chapter 11 What type of conflict is defined as interpersonal incompatibilities, and typically includes feeling of anger, tension, and friction? relationship What is the impact on performance of a very high level of conflict? lowers performance What is the main factor that distinguishes functional from dysfunctional conflict? the way the parties address the conflict What conflict style is suited to a situation where the issue is complex, multiple resources are needed, lots of time is available, and commitment is needed from all parties for the solution to succeed? integrating What kind of conflict refers to differences in viewpoints and opinion pertaining to the completion of the work? task Which of the following is true of conflict? Conflict can lead to increased creativity and productivity At a software company there is one person for databases, one for stat
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