MHR 523 Lecture Notes - Lecture 1: Human Resource Management, Hawthorne Effect, Performance Appraisal

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Mhr 523 chapter 1: role of human resource management. Human resource management (hrm): the management of people in organizations to drive successful orga(cid:374)izatio(cid:374)al perfor(cid:373)a(cid:374)(cid:272)e a(cid:374)d a(cid:272)hie(cid:448)e(cid:373)e(cid:374)t of orga(cid:374)izatio(cid:374)"s strategi(cid:272) goals. It is the skills, a(cid:271)ilit(cid:455) a(cid:374)d knowledge that we bring to the work we are doing: human resources is the department that manages human capital, human capital: the k(cid:374)o(cid:449)ledge, edu(cid:272)atio(cid:374), trai(cid:374)i(cid:374)g, skills, a(cid:374)d e(cid:454)pertise of a(cid:374) orga(cid:374)izatio(cid:374)"s workforce. The hawthorne studies: studies conducted that were concerned with the impact of fatigue, rest pauses, and lightning on employee productivity. Studies illustrated how psychological and social processes affect productivity and work adjustment. If we change elements in the work environment, how do we effect productivity. The hawthorne effect (the conclusion): employees were responding to the fact that employers were taking an interest in them. They were responding to being treated as human beings instead of machines.

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