Chapter 7 Orientation, Training, and Developing
Process of integrating and acculturating new employees and knowledge to
become successful and productive.
-Includes orientation, socialization, training, and development activities.
- Greater retention, faster time to productivity, increased motivation, and
Example Bank: high turnover because there are entry level jobs and people take
them to get experience and put foot in door so they can move up in the organization.
Several purposes: Reduce need for discipline, reduce turnover, reduce errors,
develop clear expectations, reduce grievances, reduce anxiety, organizational
stability, and improve job performance
The continuing process by which an employee begins to understand and
accept the values, norms, and beliefs held by others in the organization.
Involves turning outsiders into insiders