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Lecture 2

week 2 lecture notes mhr 523

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Human Resources
MHR 523
Margaret Yap

MHR 523 LECTURE 2 JOB ANALYSIS AND DESIGN Job Analysis Systematic study of a job to discover its specifications and skill requirements Used for: wage-setting, recruitment, training, or job-simplification, etc. Job Analysis Terminology Job - Group of related activities and duties - May be held by one or several employees Position - Collection of tasks and responsibilities performed by an individual Job vs Position - In a dental office with 3 dentists, 4 hygienists, 6 dental assistants, 1 receptionist and 2 office assistants, there are ____ jobs and ____ positions - In a restaurant with 2 chefs, 1 pastry chef, 4 sous-chefs, 10 servers, 1 maitre d’, 1 bartender, there are ____ jobs and ____ positions - In a law firm with 10 partners, 15 associates, 5 articling clerks and 10 support staff, 1 receptionist, there are ____ jobs and ____ positions HRM Activities That Rely on Job Analysis • Improve productivity • Avoid discrimination in employment • Attract and select applicants • Person-job matching • HR Planning • Training • Compensation • Performance standards • Re-design of jobs • Performance appraisal Steps in Job Analysis • Phase 1: Preparation for Job Analysis • Phase 2: Collection of Job Analysis Information • Phase 3: Use of Job Analysis Information Phase 1: Preparation • Step 1: Familiarization with the organization and its jobs • Step 2: Determine uses of job analysis information • Step 3: Identify jobs to be analysed Phase 2: Collection of Information • Step 4: Determine sources of job data – Human and nonhuman sources • Step 5: Data collection instrument design – Job analysis questionnaires: Functional Job Analysis (FJA), Position Analysis Questionnaire (PAQ) • Step 6: Choice of data collection method – Interviews – Focus groups – Questionnaires – Employee log – Observation – Combinations Phase 3: Use of Information • Job Descriptions • Job Specifications • Job Performance Standards • Job Design Job Description A recognized list of functions, tasks, accountabilities, working conditions, and competencies for a particular occupation or job – Job identity e.g. job title, location, code, grade, status – Job summary and duties e.g. what the job is – Working conditions e.g. hours of work, hazards – Approvals Job Specifications • A written statement that explains what a job demands of jobholders and the human skills and factors required • Indicates the human knowledge, skills, abilities, and other characteristics (KSAOs) needed • Includes specific tools, actions, experiences, education and training • Includes physical and mental demands on jobholders National Occupational Classification [NOC] • Reference tool for writing job descriptions and job specifications • Compiled by the federal government (HRSDC) • Contains comprehensive, standardized descriptions of about 40,000 job titles in 500 occupational group descriptions and the requirements for each • NOC and it counselling component, The Career Handbook, both focus on occupations rather than jobs • An occupation is a collection of jobs that share some or all of a set of main duties A 4-digit code can be assigned to each job:  First digit of the NOC code indicates skill levels  Example: 0 = Management Occupations  Second digit of the NOC code indicates occupational groups  Example: 1 = business, finance and administration occupations  A third digit is added at the minor group level  Example: 011 = administrative services managers  Example: 112 = human resources and business service professionals  A fourth digit is added at the unit group level  Example: 1121 = Human Resources Professionals  Example: 0112 = Human Resources Managers`/QuickSearch.aspx? val65=0112 See HRSDC website at: for more information. University Professors 4011 – Main Duties • Teach one or more university subjects to undergraduate and graduate students • Prepare and deliver lectures to students and conduct laboratory sessions or discussion groups • Prepare, administer and grade examinations, laboratory assignments and reports • Advise students on course and academic matters and career decisions • Direct research programs of graduate students and advise on research matters • Conduct research in field of specialization and publish findings in scholarly journals or books • May serve on faculty committees dealing with such matters as curriculum planning and degree re
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