MHR 650 Lecture Notes - Social Support, Malicious Compliance

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Resistance signifies that not everyone is on board with the change program. Managerial skills can be acquired to overcome this. Resistance is expected and represents different interests within the organization. It should be overcome but this is not always possible. Resistance is short-lived and change will occur regardless of attempts to stop it. Resistance is to be expected and managers need to show others that the resistance does not promote effective teamwork. Interpreter resistance occurs when the change is not interpreted well or understood. Nurturer manager"s role is to clarify the meaning of change. Resistance is irrelevant to whether the change will occur. Resistance is a matter of guesswork by the resistor. Resistance is a very real and common issue that is faced by change managers during the process of change. It can be considered tridimensional made up of three components: affective: how a person feels about change.

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