MHR 741 Lecture Notes - Lecture 1: Procedural Justice, Cognitive Style, Ethical Decision
3 Apr 2017
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Document Summary
Self-awareness lies at the heart of the ability to master oneself (it is not sufficient) Sensitive line: refers to the point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept, or when encountering pressure to alter their behaviour. Crossing the sensitive line creates rigidity and self-preservation. Threat-rigidity response: when individuals are threatened, when they encounter uncomfortable, or when uncertainty is created, they tend to become rigid. Self-disclosure: is a key to improvement in self-awareness. A lack of self-disclosure not only inhibits self-awareness but also may affect adversely other aspects of managerial skill development. Emotional intelligence: the ability to manage oneself and to manage relationships with others. Has been identified as among the most important factors in accounting for success in leaders and managers. The extent to which people are able to recognize and control their own emotions, as well as to recognize and respond appropriately to the emotions of others.
