MHR 741 Lecture Notes - Lecture 5: Information Seeking

• School: Ryerson University
• Department: Human Resources
• Course: MHR 741
• Professor: Genevieve Farrell

Document Summary

Teams groups of people who are interdependent in the tasks they perform, affect one another"s behaviour through interaction and see themselves as a unique entity. Forming: the team is faced with the need to become acquainted with its members, its purpose and its boundaries. Clarity of direction is needed from team leaders. Norming: the team is faced with creating cohesion and unity, differentiating roles, identifying expectations for members, and enhancing commitment. Providing supportive feedback and fostering commitment to a vision are needed from team leaders. Storming: the team is faced with disagreements, counterdependence, and the need to manage conflict. Challenges include violations of team norms and expectations and overcoming groupthink. Focusing on process improvement, recognizing team achievement, and fostering win/win relationships are needed from team leaders. Performing: the team is faced with the need for continuous improvement, innovation, speed, and capitalizing on core competencies.