ITM 100 Lecture Notes - Lecture 4: Enterprise Resource Planning, Shell Canada, Data Center

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Joseph Lee

Document Summary

Enterprise resource planning (erp)- erp involves integrating all internal daily operational processes (distribution, accounting, hr, manufacturing etc. ) Previously insolated and independent systems now interacting together. Employed erp to manage and intergrate its daily operations. Contractors sent shell monthly invoices at various shell stations. Data entry clerks at head quarter to eneter data into the payment system. Sometimes details are lost because they were not entered. Data is not timely and payments are delayed. Intergrated web-based service order, invoice and payment submission system. Contractors can enter info and data ditectly (even with pictures) More timely and eliminate intimidate steps (clerks manually entering data) Introduces new methods or new devices relevant edge. Energy consumption- data centre uses more energy than average office. The central database that collects and feeds data into various modules of the erp system. From its beginning as a tool for material planning, it has extended to warehousing, distribution and order entry.