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ITM CH 3.docx

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Information Technology Management
ITM 102
Franklyn Prescod

Management Information Systems Managing the Digital Firm Chapter 3Information Systems Organizations and StrategyFeatures of organization that managers need to know about to develop and use information successfullyOrganization A stable formal social structure that takes resources from the environment and processes them to produce outputsTransforms the inputs into products and services in a production function All organizations including business firms become very efficient over time because individuals in the firm develop ROUTINES for producing goods and servicesAll organization are composed of individual routines and behaviors a collection of which make up a business process o A collection of business processes make up the business firm Organizational Politics Political resistance is one of the great difficulties of bringing about organizational change especially the development of new information systemsOrganizational Environments Organizations reside in environment from which they draw resources and to which they supply goods and servicesEnvironments shape what organizations can do but organization can influence their environments and decide to change environment
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