ITM 102 Lecture Notes - Structure Chart, Offshore Outsourcing, List Of Fables Characters

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Sam Lampropoulos

Document Summary

The most common form of it-enabled organizational change is automation. Low risk / low return: automation, rationalization, re-engineering, paradigm shift. One that follows quickly from early automation is rationalization of procedures: frequently reveals new bottlenecks in production and makes the existing arrangement, streamlining of standard operating procedures. Business process re-engineering (bpr) in which business processes are analyzed, simplified, and redesigned: rethink their business processes to improve speed, service and quality. Rationalizing procedures and redesigning business processes are limited to specific parts of a business. The most radical form of business change is called a paradigm shirt: re-engineering often fail because extensive organizational change is so difficult to orchestrate. Work flow management is the process of streamlining business procedures so that documents can be moved easily and efficiently. One of the most important strategic decisions that a firm can make is not deciding how to use information system to improve business process but rather understanding what business processes need improvement.