ITM 102 Lecture Notes - Lecture 5: Backtracking, Strategic Planning, Demand Forecasting

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Itm102 - business driven information systems - lecture 5: operations management. Production management - all activities managers do to help companies create goods. Operations management - systems and processes that transform resources into goods and services. Transformation process - technical core in manufacturing organization; conversion of inputs to outputs. Information systems support for operations strategy depends on many internal and external factors. Levels of available technology; skill level of workers; degree of integration; and extent to which outside suppliers are used. Strategic planning - collection of decisions focusing on making correct decisions. Mpr systems - using sales forecast to make sure materials available. Global inventory management systems - tracking and locating materials and components via a gps. Inventory management and control systems - deals with daily operations. Five key competitive factors in operations management: cost, quality, delivery, flexibility and service. Supply chain - procurement of raw material. Supply chain management - involves management of information between supply chain stages.