ITM 102 Lecture Notes - Lecture 4: Enterprise Application Integration, Demand Forecasting, Radio-Frequency Identification
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ITM102 - Business Driven Information Systems - Lecture 4: Enterprise Resource Planning
● Social responsibility - organization has a responsibility to society.
○ Corporate policy - position a company takes on political issues.
■ Sustainability - systems that minimize corporate frailties.
● E-waste - discarded electronics.
○ Sustainable IT disposal - safe disposal of management information systems after
○ Electronic Product Stewardship Canada (EPSC) - industry that encourages e-
● Passive search - finding potential employees via business networking sites.
○ Boomerang - former employees returning to old jobs.
○ Marketing networks - advertising business ventures to increase influence.
● Virtual world - internet resource that represents online community.
○ Organizations - interactive web presence for businesses online.
○ Workforce - working from wherever capable.
● Mobile commerce - dealing with goods through a mobile device.
○ Telematics - blending of wired and wireless technologies for efficient
○ Electronic tagging - using a radio frequency identification chip to track assets.
Enterprise resource planning
● Integrating all departments and functions throughout an organization into a single
information technology system.
○ Enterprise resource planning is a solution to fixing incompatible applications.
○ It also avoids the expense of fixing old or worn down systems that are not helping
with the status quo.
■ Legacy system - older computer technology still in use.
■ Functional system - computer technology that serve departments whole
● Core ERP component - main focus is on internal operations within resource planning.
● Extended ERP component - components that are not primary but still meet
○ Three common ERP components: accounting and finance; production and
materials; and human resource.
● Accounting and finance - managing fiscal data and processes such as ledgers and
● Production and materials - handles planning, demand forecasting, scheduling and
● Human resource - tracks employee information such as performance assessments,
payrolls and legalities.