ITM 102 Lecture Notes - Lecture 4: Data Quality, Operations Management, Golden Rule

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(topic)products and services (what a business sells to make profit) Define what ur going to talk about in first 2 sentences. 2 hours to write 2 mini essays. Make sure to have a heading, so that the markers know what ur talking about. Two social media tech giants battling for supremacy. Business"s need to compete by eating up other business"s or even merging business"s like youtube was bout by google. Other companies trying to take over the market. Difficulty to create and maintain a competitive edge. Need to continue producing new products, since once the product is out there then other companies will start making it as well, and that means the business had now lost their competitive edge. Operate in different industries, like multimedia which is youtube for google. Window on organizations- technology helps starbucks find new ways to compete. They have their own app and rewards for continuing to come back. High end specialty coffees - unique experience.

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