ITM 102 Lecture Notes - Lecture 11: Online Analytical Processing, Balanced Scorecard, Predictive Analytics

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: n/a

Document Summary

And intelligent technique for capturing tacit knowledge in a very specific and limited domain of human expertise. Capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organizations. Knowledge base: expert system models human knowledge as a set of rules that collectively. Inference engine: strategy used to search through the knowledge base. Forward chaining : inference engine begins with the information entered by the user and searched the rule base to arrive at a conclusion. Backward chaining: strategy for searching the rule base starts with a hypothesis and proceeds by asking the user questions about selected facts until the hypothesis is confirmed. Fuzzy logic systems: is a rule-based technology that can represent this type of imprecision by creating rules that use approximate or subjective values. Machine learning: is the study of how computer programs can improve their performance without explicit programming.