ITM 207 Lecture Notes - Information System, Business Standard, Customer Relationship Management

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 207
• Professor: Youcef Derbal

Document Summary

The computer has a special role in this system because it can be programmed to execute different set of instructions that specify what data to process and how to process it. Computers are becoming more necessary because the problems we deal with are more complex in the situation that there are more information to have to deal with. Challenge to get information more efficiently and effectively. They help gather, store, track, organize retrieve data and information and use it at will. Codify business intelligence (computing) to be applied to the relevant data/information to make decisions (operations & strategic) etworks. Erp enterprise resoruce planning (finance, accounting, hr) Crm customer relationship management system [history of a car]