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Lecture

CH 3_

3 Pages
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Department
Human Resources
Course Code
MHR 405
Professor
George Baranyai

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October 4 th
, 2010
MHR 405
Ch 3 Perception and Personality
Debriefing
-At the individual level – self-efficacy, over- or under-confidence, and their relationships
with motivation and actual performance
-At the aggregate level – over- or under-confidence as a phenomenon in social and
organizational reality
Social Perception the process of interpreting information about another person
-Virtually all management activities rely on perception
Characteristics of the Perceiver
-Familiarity, attitude, mood, cognitive structures and self-concept all influence how we
perceive others
-Mood can have a strong influence on the way we perceive someone
-Cognitive Structure an individuals pattern of thinking also affects social perception
Characteristics of the Target
-Physical features, and verbal and nonverbal communication can influence perception
-Perceivers tend to notice physical appearance characteristics that contrast with the norm
that are ne or unusual
-Verbal Communication- we listen to the topics they speak about, their tone of voice and
their accent and make judgements based on this input
-Nonverbal Communication- conveys a great deal of information about the target. Eye
contact, facial expressions, body movements and posture are all deciphered by the
perceiver in attempt to form an impression of the target
Improving Perceptual Accuracy
-Postpone Judgment
-Reduce Uncertainty
-Check Perception
-Empathy
-Increase Self Awareness
Characteristics of the Situation
Discounting Principle the assumption that an individuals behaviour is accounted for by the
situation
The Influence of Culture on Perception
-Culture affects our interpretation of the data we gather, as well as the way we add
meaning to it
Impression Management: Managing the Perceptions of Others
Impression Management the process by which individuals try to control he impressions
others have of them
Self-enhancing- focus on enhancing others’ impressions of the person using the technique
Other-enhancing- focus on the individual whose impression is to be managed
-Impression management works as long as the impressions conveyed are accurate, this
process can be beneficial in organizations
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Description
October 4 , 2010 MHR 405 Ch 3 Perception and Personality Debriefing - At the individual level self-efficacy, over- or under-confidence, and their relationships with motivation and actual performance - At the aggregate level over- or under-confidence as a phenomenon in social and organizational reality Social Perception the process of interpreting information about another person - Virtually all management activities rely on perception Characteristics of the Perceiver - Familiarity, attitude, mood, cognitive structures and self-concept all influence how we perceive others - Mood can have a strong influence on the way we perceive someone - Cognitive Structure an individuals pattern of thinking also affects social perception Characteristics of the Target - Physical features, and verbal and nonverbal communication can influence perception - Perceivers tend to notice physical appearance characteristics that contrast with the norm that are ne or unusual - Verbal Communication- we listen to the topics they speak about, their tone of voice and their accent and make judgements based on this input - Nonverbal Com
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