MHR 405 Lecture Notes - Lecture 6: B. F. Skinner, Organizational Learning, Reinforcement
Document Summary
The systematic use of learning principles to influence organizational behaviour. Based on principles derived from the operant learning theory. Behaviourism: behaviour is a consequence of ones experiences with one"s environment . The subject learns to operate to the environment to achieve certain consequences that follow it. People learn the connection bw a behavior and a consequence. People repeat behaviours that bring them satisfaction and pleasure, and stop those that bring them dissatisfaction and pain. Increase probability of behaviour: 2 ways to reinforce behaviour. Decrease probability of behaviour: 2 ways 2 prevent behaviour. Problem: u are responsible 4 managing the new coop student who is working, she is skilled but on her phone texting friends rather than working. 4 diff ways to deal with this using 1 strategy from each category: Positive reinforcement: no texting 1 week = day off ( reward) Punishment: take your phone , fired , more workload.