MHR 505 Lecture Notes - Lecture 4: Cost Leadership, Handelsbanken, Role Conflict

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Lecture 4 - chapter 13: designing organizational structures (make sure to fully understand this topic, make sure you know how to understand the company and what are the best structures to implement in that company) Division of labour and patterns of coordination, communication, workflow, and formal power that direct organizational activities. Relates to many ob topics (job design (who should employees go and talk to - report to, and what are each person responsible for), teams, power) Used for efficiency in labour, can used in any size company, small or big. Results in specialization, separate jobs for different people. Value of division of labour is limited to ability to coordinate that work. 3 coordinating mechanisms (these 3 are split in the bottom) Making sure that there is constant flow between employees and employers, always connected. All firms use informal communication for coordination. Easiest in small firms, but technology extends its use in large firms.

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