MHR 505 Lecture 10: Workplace Stress

• School: Ryerson University
• Department: Human Resources
• Course: MHR 505
• Professor: Jonathan Hughes

Document Summary

Stress is defined as psychological response to demands that possess certain stakes and that tax or exceed a persons capacity or resources. The demands that causes people stress is called a stressor. The (cid:374)egati(cid:448)e co(cid:374)se(cid:395)ue(cid:374)ces that occu(cid:396) (cid:449)he(cid:374) de(cid:373)a(cid:374)ds e(cid:454)ceed o(cid:374)e"s capacit(cid:455) o(cid:396) (cid:396)esou(cid:396)ces a(cid:396)e called strains. The transactional theory of stress is a theory that addressed this question. States that when people first encounter stressors, the process of primary appraisal is triggered. It occurs as people evaluate the significance and the meaning of the stressors they are confronting. First, consider whether a demand causes them to feel stressed. If it does, they consider the implications of the stressor in terms of their personal goals and overall well being. Benign job demands are when job demands tend not to be appraised as stressful. Physiological consequences on health cardiovascular disease, hypertension, headaches. Behavioural work performance, accidents, absenteeism, aggression, poor decisions. Psychological dissatisfaction, moodiness, depression, emotional fatigue.