MHR 505 Lecture Notes - Lecture 2: Time Shifting, Social Cognitive Theory, Employee Engagement
Document Summary
If you hire well, people come in already motivated. Theories and approaches to motivation: content theories/need theories focus on internal factors that energize employee motivation; maslow"s hierarchy of needs, alderfer"s erg theory, mcclelland"s theory of. Learned needs, herzberg"s motivation-hygiene theory: process theories focus on explaining the processes and internal factors that influence employee motivations; vroom"s expectancy theory, organizational justice and equity theory (which is sometimes better used to explain satisfaction), goal-setting theory. Increasing e-to-p expectancies hire/train staff and adjust duties to skill set; provide sufficient time and resources; provide coaching and behavioural modelling (examples of successful coworkers) to build self-efficacy. Increasing p-to-o expectancies measure performance accurately, explain how rewards are linked to performance, and provide examples of coworkers rewarded for performance. Increasing outcome valences ensure that rewards are valued, individualize rewards, and minimize countervalent outcomes. A-b-cs of behaviour modification: antecedents what happens before behaviour, behaviour what a person says or does, consequences what happens after behaviour.