MHR 523 Lecture Notes - Human Resource Management, Human Resources, Balanced Scorecard

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Chapter 1 ± The Strategic Role of Human Resources Management
Human resources management (HRM) ± management of people in organizations to drive successful
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Human capital ± NQRZOHGJHHGXFDWLRQWUDLQLQJVNLOOVH[SHUWLVHRIRUJDQL]DWLRQVZRUNIRUFH
Operational (administrative) responsibility ± offer advice & HR services, consulting, hire & maintain
employees, separation
Strategic Responsibility ± ensuring organization staffed with most effective human capital to achieve
goals
Outsourcing ± practice of contracting with outside vendors to handle specified functions on permanent
basis
Strategy ± FRPSDQVplan for how it will balance its internal strengths & weaknesses with external
opportunities & threats in order to maintain competitive advantage
Environmental scanning ± identifying & analyzing external opportunities & threats that may be crucial to
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Metrics ± statistics used to measure activities & results
Balanced scorecard ± PHDVXUHPHQWV\VWHPWKDWWUDQVODWHVRUJDQL]DWLRQVVWUDWHJ\LQWRFRPSUHKHQVLYH
set of performance measures
External Environmental Influences ± economic, workforce issues, technology, government, globalization,
environment
Productivity ± UDWLRRIRUJDQL]DWLRQVRXWSXWVJRRGVVHUYLFHVWRLWVLQSXWVSHRSOHFDSLWDOHQHUJ\
materials)
Primary sector ± agriculture, fishing, trapping, forestry, mining
Secondary sector ± manufacturing & construction
Tertiary/service sector ± public admin, personal & business services, finance, trade, public utilities,
transportation/communications
Traditionalists/Silent Generation ± born before 1946 Baby Boomers ± born 1946-1964
Sandwich Generation ± responsibility for rearing young dependants, assisting elderly relatives who no
longer capable of functioning totally independently
Generation X ± 1965-1980 Generation Y ± born since 1980
Contingent/non-standard workers ± ZRUNHUVZKRGRQWKDYHUHJXODUIXOO-time employment status
Globalization ± emergence of single global market for most products & services
Internal Environmental Influences ± 1) organizational culture, 2) organizational climate, 3) management
practices
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Document Summary

Chapter 1 the strategic role of human resources management. Human resources management (hrm) management of people in organizations to drive successful. Operational (administrative) responsibility offer advice & hr services, consulting, hire & maintain employees, separation. Strategic responsibility ensuring organization staffed with most effective human capital to achieve goals. Outsourcing practice of contracting with outside vendors to handle specified functions on permanent basis. Strategy . 425,38plan for how it will balance its internal strengths & weaknesses with external opportunities & threats in order to maintain competitive advantage. Environmental scanning identifying & analyzing external opportunities & threats that may be crucial to. Metrics statistics used to measure activities & results. Balanced scorecard 20,8:702039889029,997,38,90847,3,9438897,90394. 42570038;0 set of performance measures. External environmental influences economic, workforce issues, technology, government, globalization, environment. Primary sector agriculture, fishing, trapping, forestry, mining. Tertiary/service sector public admin, personal & business services, finance, trade, public utilities, transportation/communications.

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