MHR 523 Lecture Notes - Nominal Group Technique, Delphi Method, Scatter Plot

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30 Mar 2011

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Chapter 5 ± Human Resources Planning
Human resources planning (HRP) ± process of forecasting future HR requirements to ensure organization
will have required number of employees with necessary skills to meet its strategic objectives; goal:
supply = demand, right KSAs in right place, at right time with right price
1. Forecasting future HR needs (demand)
a. Projected turnover /retirements (resignations, terminations)
b. Quality & nature of employees relative to needs
c. Decisions to regarding product quality or enter into new markets
d. Plans for technological & admin changes to increase productivity & reducing head count
e. Financial resources available (budgets)
2. Forecasting availability of internal & external candidates (supply)
3. Planning & implementing HR programs to balance supply & demand
Trend analysis ± UHYLHZILUPVSDVWHPSOR\PHQWOHYHOV over period of years to predict future needs
Ratio analysis ± forecasting technique, determining future staff needs using ratios between some casual
factor (sales volume) & number of employees needed
Scatter plot ± graphical method, help identify relationship between 2 variables
Regression analysis ± statistical technique, use of mathematical formula to project future demands based
measurable factor of output (independent)
Demand (Qualaiitative)
Nominal group technique ± decision making, involves group of experts meeting face to face; steps include
independent idea generation, clarification, open discussion, private assessment; internal members
1. Each member of group independently writes down their ideas on problem/issue (causes of
2. Going around table, each member presents one idea, continue; no discussion permitted during
3. Clarification is then sought, followed by group discussion & evaluation
4. Each member asked to rank ideas, done independently & in silence
Delphi technique ± judgmental forecasting method, to arrive at group decision, involving outside experts
along with organizational employees; ideas exchanged without face-to-face interaction, feedback
provided & used to fine-tune independent judgements until consensus is reached
1. Problem identified, each group member requested to submit potential solution by completing
carefully designed questionnaire, direct face-to-face contact is not permitted
2. After each member independently & anonymously completes initial questionnaire, results
compiled @ centralized location
3. Each group member given copy of results
4. If differences in opinion, each individual uses feedback from other experts to fine-tune
independent assessment
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