Class Notes (922,409)
CA (542,879)
Ryerson (30,903)
MHR (1,203)
MHR 523 (503)
Lecture

Human Resources Management Ch 8

2 Pages
191 Views

Department
Human Resources
Course Code
MHR 523
Professor
Margaret Yap

This preview shows half of the first page. Sign up to view the full 2 pages of the document.
Chapter 8 ± Orientation & Training
Employee orientation (onboarding) ± procedure for providing new employees with basic background info
about organization & job
- Handbook that covers company history, current mission, working hours, attendance expectations,
vacations, holiday pay, payroll
- Tour of company facilities & intro to supervisor & co-workers
- Explain job procedures, duties, responsibilities
Socialization ± ongoing process of instilling in all employees the prevailing attitudes, standards, values &
patterns of behaviour expected by organization
Reality shock ± results from discrepancy between what new employee expects from their new job &
realities of it
Special Orientation Situations: diverse workforce, mergers & acquisitions, union vs non-union employees,
multi-location organizations, executives
Problems with Orientation Programs: too much info in short time leading to overwhelmed employee, too
many forms to fill, little/no orientation provided, HR info too broad, supervisory info too detailed
Evaluation of Orientation Programs: employee reaction, socialization effects, cost/benefit analysis
Training ± process of teaching (current/new) employees basic skills/competencies that they need to
perform their jobs
1. Training Need analysis ± requirement gaps they do not have from job description
2. Instructional design ± actual training content of training compiled & produced
3. Validation ± use representative analysis to small audience
4. Implementation ± workshops
5. Evaluation of Training ± success/failures assessed
Development training ± prepare for future jobs, next step
Assessing Training Needs:
Task analysis ± detailed study of job to identify skills & competencies it requires so that appropriate
training program can be instituted; determines training needs of employees new to the job
Performance analysis ± verifying thaWWKHUHVSHUIRUPDQFHGHILFLHQF\GHWHUPLQLQJZKHWKHUWKDWGHILFLHQF\
should be rectified through training/other means (transferring employees); appraise performance of
current employees to determine whether training could reduce performance problems
Training techniques: on-the-job training, apprenticeship training, informal learning, job instruction training,
classroom training, audiovisual techniques, programmed learning, vestibule/simulated training, E-learning
Job instruction training (JIT) ± listing of HDFKMREVEDVLFWDVNVNH\SRLQWVWRSURYLGHVWHS-by-step
training for employees; includes what, how & why
Videoconferencing ± connecting 2+ distant groups by using audiovisual equipment
www.notesolution.com

Loved by over 2.2 million students

Over 90% improved by at least one letter grade.

Leah — University of Toronto

OneClass has been such a huge help in my studies at UofT especially since I am a transfer student. OneClass is the study buddy I never had before and definitely gives me the extra push to get from a B to an A!

Leah — University of Toronto
Saarim — University of Michigan

Balancing social life With academics can be difficult, that is why I'm so glad that OneClass is out there where I can find the top notes for all of my classes. Now I can be the all-star student I want to be.

Saarim — University of Michigan
Jenna — University of Wisconsin

As a college student living on a college budget, I love how easy it is to earn gift cards just by submitting my notes.

Jenna — University of Wisconsin
Anne — University of California

OneClass has allowed me to catch up with my most difficult course! #lifesaver

Anne — University of California
Description
Chapter 8 Orientation & Training Employee orientation (onboarding) procedure for providing new employees with basic background info about organization & job - Handbook that covers company history, current mission, working hours, attendance expectations, vacations, holiday pay, payroll - Tour of company facilities & intro to supervisor & co-workers - Explain job procedures, duties, responsibilities Socialization ongoing process of instilling in all employees the prevailing attitudes, standards, values & patterns of behaviour expected by organization Reality shock results from discrepancy between what new employee expects from their new job & realities of it Special Orientation Situations: diverse workforce, mergers & acquisitions, union vs non-union employees, multi-location organizations, executives Problems with Orientation Programs: too much info in short time leading to overwhelmed employee, too many forms to fill, littleno orientation provided, HR info too broad, supervisory info too detailed Evaluation of Orientation Programs: employee reaction, socialization effects, costbenefit analysis Training process of teaching (currentnew) employees basic skillscompetencies that they need to perform their jobs 1. Training Need analysis requirement gaps they do not have from jo
More Less
Unlock Document


Only half of the first page are available for preview. Some parts have been intentionally blurred.

Unlock Document
You're Reading a Preview

Unlock to view full version

Unlock Document

Log In


OR

Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit