MHR 523 Lecture : chap 15

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puceduck695

18 Apr 2011

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Chapter 15: fair treatment: foundation of effective employee relations. Lo"s; define employee engagement discuss drivers and outcomes of employee engagement. Various techniques of ensuring effective employee communication in organizations. Important considerations for ensuring fairness in downsizing and mergers. 3 foundations of a fair & just disciplinary process. For competitive advantage, employees must be motivated & engaged in pursuing organizational goals. Ensure that employees are treated fairly, ethically, & legally. Distributive justice: fairness & justice of the outcome of a decision. Interactional justice: refers to manner which managers conduct their personal dealing with employees & to the degree to which they treat employees with dignity & respect. Positive, fulfilling work-related state of mind characterized by vigour, dedication, & absorption. Organizational factors such as senior leadership, opportunities for learning & development & company image. & reputation are the primary influencers of engagement. 21% of employees around the world are highly engaged at work. 38% are highly disengaged, creating an engagement gap .

Related Questions

Which of the following is not a factor in contributingto employee engagement?

Recognition

High levels of stress

Charismatic managers

High levels of conscientiousness

Motivating jobs

Research has demonstrated that organizational citizenshipbehavior is positively related to:

higher absenteeism andturnover.

higher performanceratings and lower organizational costs.

lower efficiency andhigher customer satisfaction.

lower customersatisfaction and lower turnover.

higher performanceratings and higher turnover.

The components of employee engagement are:

interpersonal,intrapersonal.

affective, behavioral,cognitive.

intrinsic,extrinsic.

urgency, beingfocused, intensity, enthusiasm.

values, attitudes,behaviors.

Juliet often takes office supplies home for her personal use.This is an example of:

CWB

POS

OCB

COW

EEG

Job satisfaction has a positive relationship with _________, anda negative relationship to _______.

CWB; OCB

job performance;OCB

CWB; turnover

OCB; job performance

job performance;turnover

Which of the following is not a key workplace attitudethat managers should track?

Job satisfaction

Employee engagement

Turnover

Perceived organizational support

Organizational commitment

byzantiumclam661

A central characteristic of "management by objectives" is that:

A goals are set by top management and followed without question by others within the organization.

B. employees are given complete freedom to set their own goals as long as they are consistent with broad guidelines established by top management.

C. goals are set through a process involving all members of the organization.

D. it assumes that management must motivate employees since employees are incapable of motivating themselves.

brownturtle759

1. Your healthcare facility has asked you to explore succession planning as a possible strategy for organizational sustainability. What will you do? To get started, research two organizations that have adopted a succession planning strategy and compare their programs and outcomes.

2. Describe an example of a successful new employee orientation. Why are employee needs and organizational needs both important to consider?

3. Why is it important to engage senior management early in the process when preparing for a training initiative?

major : Healthcare Administration

MHR 523 Lecture : chap 15

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