MHR 523 Lecture Notes - Lecture 1: Millennials, Functional Illiteracy, Whatsapp
10 Apr 2017
School
Department
Course
Professor
Document Summary
Top strategic priorities: attracting and retaining skilled staff. 3: changing leadership and management behaviours, changing organizational culture and employee attitudes. The management of people in organizations to drive successful organizational performance and achievement of organization"s strategic goals. The knowledge, education, training, skills, and expertise of an organization"s workforce. The value of human capital (when barry met sammy) Scienti cally analyzing manufacturing processes to reduce costs and compensating employees based on performance. Phase 1 (early 1900s) personnel administration and the hiring, ring, payroll, bene t processing. Phase 2 (1930s - 1950s) union liaison, compliance with new laws, orientation, performance appraisal, and employee relations. Phase 3 (1960s - 1980s) human resources management, outsourcing of many administrative functions, and emphasis on contribution and proactive management of people. Phase 4 (1990s - present) every line manger must possess basic hr skills, help achieve strategic objectives, new roles: activist, change steward, talent manager/organizational designer, operational executor, and business ally.
