MHR 523 Lecture Notes - Flextime, Telecommuting, Human Capital

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Published on 18 Apr 2013
MHR 523 Lecture 2
**Normally under most decision making situations, human resource departments have _______ within
the organization.
a) Line authority
b) Functional
c) Empowered
d) Staff
e) Transit
** All the below are common to most human resource departments except
a) Develop job descriptions
b) Establish disciplinary systems
c) Administering compensation systems
d) Ensuring compliance with relevant legal requirements
e) Developing all managerial reports within an organization
Diversity Management
How we manage diversity. People who come from different backgrounds, both visible and not so visible
minority groups.
A diverse workforce requires managers to:
Understand employees’ varying needs
o Gender(females, work life balance)
o Culture (cultural norms e.g. maintain eye contact to show confidence in Canada,
disrespectful elsewhere)
o People with disabilities(e.g. accommodating those with special needs e.g. ramp)
Creatively respond by offering flexible management policies and practices
Workplace Diversity
Includes important human characteristics that influence employee values, perceptions of self
and others, behaviours, and interpretations of events
People who come from various backgrounds if composed the right way can become successful
There may be a learning curve associated with people from diverse backgrounds working
together. After they learn about each other’s working methods, a diverse partnership has
proven to work better than one consisting of the same types of people.
Chapter 12: Textbook
Old Boys Network: set of informal relationships among male managers providing increased career
advancement opportunities for men and reinforcing a male culture.
No women’s perspective
Friendships and contracts built through the network become the basis for assignments and
Glass Ceiling: invisible, but real obstructions to career advancement of women and people of visible
minorities that results in increased turnovers.
**Core Dimensions of Diversity: visible
age, ethnicity, culture, gender, race, religion, sexual orientation, and capabilities.
**Secondary Dimensions of Diversity: non-visible
education, status, language and income levels.
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