Systematic study of a job to discover its specifications and skill requirements. Used for: wage-setting, recruitment, training, or job-simplification, etc. May be held by one or several employees. Collection of tasks and responsibilities performed by an individual. In a dental office with 3 dentists, 4 hygienists, 6 dental assistants, 1 receptionist and 2 office assistants, there are ____ jobs and ____ positions. In a restaurant with 2 chefs, 1 pastry chef, 4 sous-chefs, 10 servers, 1 maitre d", 1 bartender, there are ____ jobs and ____ positions. In a law firm with 10 partners, 15 associates, 5 articling clerks and 10 support staff, 1 receptionist, there are ____ jobs and ____ positions. Improve productivity: avoid discrimination in employment, attract and select applicants, person-job matching, hr planning, training, compensation, performance standards, re-design of jobs, performance appraisal. Steps in job analysis: phase 1: preparation for job analysis, phase 2: collection of job analysis information, phase 3: use of job analysis information.