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Lecture

MHR 523 Lecture Notes - Personal Information Protection And Electronic Documents Act


Department
Human Resources
Course Code
MHR 523
Professor
Margaret Yap

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Chapter 15: Fair Treatment: The Foundation of Effective Employee Relations
Strategic Importance of Effective Employee Relations
for competitive advantage, employees must be motivated and engaged in pursuing
organizational goals
ensure employees are treated ethically, fairly, and legally
Distributive Justice (fairness of a decision outcome)
Procedural Justice (fairness of the process used to make a decision)
Interactional Justice (fairness in interpersonal interactions by treating others
with dignity and respect)
Employee Engagement: a positive, fulfilling, work-related state of mind characterized by
vigour, dedication, and absorption
Outcomes of Engagement:
employees’ highest productivity
best ideas
genuine commitment to the success of the organization
improvements in service quality, customer satisfaction, and long-term financial
results
serves the individual, fulfilling a basic human need to be connected to worthwhile
endeavours and make a significant contribution
engagement is good for the company and good for the employee
Effective Employee Communication
suggestion programs
employee opinion surveys
communication from management
Respecting Employee Privacy
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