MHR 523 Lecture Notes - Interactive Voice Response, Watson Wyatt Worldwide, Local Area Network
1 May 2012
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Document Summary
Chapter three human resources management and technology. Organizations are increasing their investments in hr technology systems. Hr technology: any technology that is used to attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce management. Human resource information systems used by various stakeholders and can be accessed by the company intranet. Potential to reduce administrative burden on hr dpmt members. A lot of pressure on hr dpmt to manage costs and deliver effective and efficient services. Three objectives: strategic alignment with business objectives, business intelligence providing users with relevant data, and, effectiveness and efficiency changing how hr work is performed by reducing lead times, costs, and service levels. The impact of technology on the role of hr. Increased client/customer focus: need to understand key business issues and provide relevant and meaningful info to help make better decisions, managers responsible for creating, maintaining their staffing budgets, it department partner.
