MHR 523 Lecture Notes - Lecture 4: Human Resources, Scientific Management, Air Canada

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Human resource management (hrm) management of people in organizations to drive successful organizational performance and achievement. Human capital the knowledge, education, training, skills and expertise of an organizations workforce. Scientific management process of scientifically analyzing manufacturing processes, reducing production costs and compensating employees based on their performance levels. Human resources movement a management philosophy focusing on concern for people and productivity. Hrm, or personnel administration played a minor or non existent role. Responsible for hiring and firing, ran the payroll department and administered benefits. As the scientific management movement gained momentum. Wages did not increase as efficiency did, and workers had distrust. Orientation, performance appraisal and employee relations were added to their job. Government legislation passed that affected employees human rights, wages and benefits, working conditions, health and safety and established penalties for failure to meet them. Air canada, cibc, bmo have all outsourced part of all of their administrative hr functions. Shift from maintenance and administration to corporate contribution.

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