MHR 741 Lecture Notes - Lecture 5: Hierarchical Organization, Centrality

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Intercede favourably on behalf of someone in trouble. Get a desirable placement for a talented subordinate. Get approval for expenditures beyond the budget. Get items on and off the agenda at policy meetings. Get fast access to top decision makers. Maintain regular, frequent contact with top decision makers. Acquire early information about decisions and policy shifts. Expertise (reflects knowledge and capabilities: task-relevant knowledge or experience, great organizational equalizer because it can come from formal education, self-directed learning or on the job experience, reliable. Personal attraction (involves affective appeal: desirable characteristics associated with friendship, charisma, agreeable behaviour and physical characteristics, the ability to inspire followers with devotion, enthusiasm, an attractive aura, great charm, a divinely conferred power or talent, likeable. Effort (suggests personal commitment and motivation: higher than expected commitment of time, means they are dependable. Legitimacy (conveys credibility: behaviour consistent with any key organizational value, legitimacy increases acceptance, acceptable. Centrality: access to information in a communication network.

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