NSE 112 Lecture Notes - Lecture 7: Workplace Violence

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21 Apr 2020
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Week 7- professional development: creating healthy work environments. Bullying: must have: imbalance of power, repetition, victims who cannot defend themselves, purpose of causing harm. Aka horizontal violence, lateral violence, nurse-to-nurse incivility, nurse-to-nurse hostility, hazing, workplace violence, workplace aggression. Overt or covert (obvious vs. sneaky: may be aggressive, hostile, or destructive. Possible sources: patients, families, or other health professionals. Nurse-on-nurse: felt to be tolerated at a much higher level in nursing than other professions. Can happen over phone, in person, internet, social media, or even displays of offensive materials i. e. , pictures or notes. Blaming someone for things outside of his/her control. Can be non-verbal (overt/covert) or verbal (overt) negativity: more accurately examples of workplace incivility: Pervasive nature of horizontal violence: may be difficult for outsiders to see, may be innocent enough remarks which can be ambiguous. Cyclical in nature, can result in tipping point . If not stopped or addressed toxic work environment.

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