NSE 306 Lecture Notes - Lecture 3: Gentleness, Assertiveness, Appeasement
2 Nov 2017
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Document Summary
It allows for healthy discussion of varying beliefs and values of particular issues. In the absence of conflict, groups can remain stagnant and routinized: change is often unwelcome. If change is introduced, the change agent becomes victimized. Common sources of conflict within a professional setting: Common sources of conflict within the personal arena: dispute over resource allocation or availability, differences in personality, differences in beliefs and values, cultural differences, competition, organizational goals/nursing goals are in direct. Internal or external threats within the organization conflict with client care goals: differences in values, threats to security or well-being, financial difficulties, cultural problems, family relationships. The conflict process: latent conflict presence of antecedent conditions may or may not potentiate conflict, perceived conflict in certain circumstances, conflict arises without the existence of antecedent conditions. This is dependent on strategies used to resolve the conflict.
