NUR 805 Lecture 9: theory 1
Document Summary
Feedback provides a good learning experience as conflicts can be diffused. You don"t consider the same mistake twice. Only looking at the negatives and not paying attention to the positives. Cultural beliefs causing ppl to not talk. The receiver feels uncomfortable receiving positive feedback; modesty; may not be an appropriate time to give feedback. Closed body language; not receptive to giving feedback; body language, eye contact. The way you perceive the tone of voice, language i statements. Not speaking directly to a person so you don"t know what you did that was right or wrong. Meant to help one grow and to develop further to advance one"s skills. Requires sensitivity and offering ways for someone to improve. State the behaviour that is causing you distress. State why the behaviour is causing distress. Work together to develop a suggestion for improvement.