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Lecture

RMG 200 Lecture Notes - Regrading, Apa Style, Final Grades


Department
Retail Management
Course Code
RMG 200
Professor
Ken Wong

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RMG200: Introduction to Retail and Services Management
Winter 2013
INSTRUCTOR INFORMATION
Name: Dr. Ken Kwong-Kay Wong
Office Telephone Number: (416) 979-5000, ext. 4579
Office Location: TRS3-032
Consultation Hours: Tuesday 3-4pm
E-mail Address: ken.wong@ryerson.ca
Course Website: http://my.ryerson.ca (Blackboard)
COURSE INFORMATION
Pre-requisites: None, Anti-requisites: None
Posting of Grades and Feedback on Work: Grades on assignments and tests will be posted on
the Blackboard site for the course. All assignments submitted for grading will be handed back
within three weeks, except for the final assignment, which will be available for pick-up after
official final grades are available.
E-mail Communication: Students must use the e-mail address listed above to communicate
with the instructor. E-mails sent Monday to Friday will be answered within 24 hours. Students
are required to activate and maintain a Ryerson Matrix e-mail account. This shall be the official
means by which you will receive university communications.
Faculty will not respond to student enquiries from any other e-mail address. See Pol#157 found
at http://www.ryerson.ca/senate/policies/pol157.pdf for further information on this issue.
CALENDAR COURSE DESCRIPTION
Retailing is one of the most fascinating, challenging and multi-faceted environments business
students will be exposed to. The objective of the course is to provide both an understanding of
the key retail strategy components as well as change the student focus from a consumer to a
business manager. This will be accomplished through examining the many key functional areas
within a retail business including location and market strategy, store design and layout,

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merchandise planning, human resources, financial strategy and customer relationships. The
understanding of these functional areas will illustrate how retailers can adapt to the competitive
and continually changing environment by formulating strategies, which result in profitable
performance. An introduction to retail profit drivers will be a key element of the course.
COURSE OVERVIEW
Learning Goals
Learning Objectives
Assurances of
Learning
General Learning Goals
Performance to be
demonstrated in specific terms
Assessment (s) that
correspond to the
learning objective.
Communications
Expresses ideas (orally and in
writing) effectively and accurately
including the use of the range of media
that are widely used in business
environments.
Students will participate
effectively in class discussions
verbally.
Students will submit appropriate
written responses to questions
related to retailing cases.
Assignments and
final project
Ethical understanding and reasoning
Recognize and analyse ethical
problems in order to choose and defend
appropriate resolutions.
Students will discuss the ethical
dilemmas faced by specific
companies in class discussions
Assignments, mid-
term exam, and
final project
Critical thinking
Synthesize, analyse and interpret a
range of information for the purposes
of making sound and ethical business
decisions.
Students will reflect on their
assumptions and the evidence
presented through class
discussions and assignments.
Assignments, and
final project
Group and individual dynamics
Demonstrate effective self-
management and perform effectively
within heterogeneous teams.
Students will work in groups on
the hand-in assignments and
during in-class application
exercises.
Assignments
Management Specific Goals
Performance to be
demonstrated in specific terms
Assessment(s) that
correspond to the
learning objective
Retail store operation
Understand how to operate a retail
business
Students will learn about the best
retail practices through case
studies and class discussions
Assignments and
final project
Functional areas within the retail
environment
Explore the importance of various
functional areas of a retail business
Students will explore the
opportunities and challenges
faced by managers in various
functional areas
Assignments and
final project
Retail mathematics
Understand the financial implications
Students will carry out basic
mathematical calculations
Assignments and
final project
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of retail strategy
commonly used in a retail
environment
People management
Acquire the knowledge and skillset to
become a productive member of a retail
team
Students will learn about human
resources topics applicable to the
retail environment
Assignment and
final project
EVALUATION
The grade for this course is composed of the sum of the points received for each of the following
components:
Type of Assessment
Group/Individual
Percent/Weight
Due Date (end of
week, Sunday
night)
Individual Assignment
Individual
10%
Week 5
Mid-term exam
Individual
20%
Week 7
Final Project
Individual
30%
Week 12
Final Exam
Individual
30%
Exam period
Class Participation
Individual
10%
Throughout the
term
TOTAL
100%
DESCRIPTION OF ASSESSMENTS
(A) Individual Assignment (10%)
Students will write a paper to explore the Canadian retail environment. This paper serves to
stimulate students’ intellectual curiosity in retailing, and provides an opportunity for students to
reflect their understanding of academic concepts and frameworks as presented in the first few
weeks of this course. This is an individual piece of work, and the paper should be uploaded
directly to Blackboard. The line-spacing should be 1.5 spaced, font size 12, with 1 inch margin
for the paper. Details to be announced in class by the professor.
(B) Mid-term exam (20%)
There will be a paper-based mid-term test conducted in class during week 7. Students are not
allowed to make use of any electronic devices (e.g., computer, iPad/tablet, mobile phone, MP3
Players) to complete their test in class. However, a 1-page double sized paper cheat sheet is
allowed. There will be no make up mid-term exam in case of absence due to legitimate reasons,
and marks will simply be reallocated proportionally from student’s final examination
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