Aviation Safety SMS221 Lecture Notes - Lecture 3: Assertiveness, Aircraft Cabin, Check Sheet

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Can define as anything that affects the way individuals interact with: the e(cid:374)(cid:448)i(cid:396)o(cid:374)(cid:373)e(cid:374)t, e(cid:395)uip(cid:373)e(cid:374)t, p(cid:396)o(cid:272)edu(cid:396)es, othe(cid:396) people. Human factors in sms: wh(cid:455) is it i(cid:373)po(cid:396)ta(cid:374)t, i(cid:373)po(cid:396)ta(cid:374)t si(cid:374)(cid:272)e (cid:373)ajo(cid:396)it(cid:455) of a(cid:272)(cid:272)ide(cid:374)ts have a human factors element to them, sms a(cid:271)out i(cid:373)p(cid:396)o(cid:448)i(cid:374)g safet(cid:455) so i(cid:374)(cid:272)o(cid:396)po(cid:396)ati(cid:374)g hu(cid:373)a(cid:374) factors makes sense. Training: e(cid:448)e(cid:396)(cid:455)o(cid:374)e i(cid:374) a(cid:374) o(cid:396)ga(cid:374)izatio(cid:374) (cid:374)eeds to k(cid:374)o(cid:449) ho(cid:449) the(cid:396)e performance is affected by human factors, do (cid:374)eeds a(cid:374)al(cid:455)sis to see (cid:449)he(cid:396)e the(cid:396)e a(cid:396)e gaps in knowledge and which human factors counter measures should be employed. What are some examples of areas you can train people in regards to human factors: pilot de(cid:272)isio(cid:374) maki(cid:374)g t(cid:396)ai(cid:374)i(cid:374)g, add(cid:396)esses ho(cid:449) pilots (cid:373)ake a(cid:374)d a(cid:272)t o(cid:374) de(cid:272)isions, look at hu(cid:373)a(cid:374) fa(cid:272)to(cid:396)s that (cid:272)a(cid:374) i(cid:374)te(cid:396)fe(cid:396)e (cid:449)ith decision making. Crew resource management training deals with: (cid:272)(cid:396)e(cid:449) d(cid:455)(cid:374)a(cid:373)i(cid:272)s a(cid:374)d ho(cid:449) thi(cid:374)gs (cid:272)a(cid:374) go (cid:449)(cid:396)o(cid:374)g, effe(cid:272)ti(cid:448)e (cid:272)o(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374) (cid:271)et(cid:449)ee(cid:374) (cid:272)(cid:396)e(cid:449) (cid:373)e(cid:373)(cid:271)e(cid:396)s, (cid:272)(cid:396)eati(cid:374)g a(cid:271)ilit(cid:455) to use all a(cid:448)aila(cid:271)le (cid:396)esou(cid:396)(cid:272)es and skills for a particular situation.

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