Business Administration - Retail Management OPM400 Lecture Notes - Lecture 1: Operations Management
19 Dec 2016
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Document Summary
In class opm400 chapter 1 introduction to operations and supply chain management. Operations and supply chain management (oscm) is defined as the design, operation, and improvement of the systems that create and deliver the fir(cid:373)"s pri(cid:373)ary products (cid:894)goods a(cid:374)d services(cid:895) Oscm is a functional area of business like marketing and finance. Jobs in operations management: production manager, production planner (scheduler, inventory manager, purchasing manager, buyer, expeditor, buyer/planner, quality control, quality assurance manager auditor, inspectors, supply chain and logistics. Operations and supply chain management: important to any manager. Operations and supply chain management is about getting work done quickly, efficiently, without error, and at a low cost. Operations refers to the processes that are used to transform the resources into goods and services. Supply refers to how materials and services are moved to and from those transformation processes. Efficiency means to produce a good or service by using the smallest input of resources.
